Appointments

BOOKING APPOINTMENTS AT YOUR PREFERRED STORE

 

CALL LAKEWOOD

(216-521-1771)    

 

CALL CHAGRIN FALLS

(440-247-4900)

 

- Allows us to serve all our customers fairly

- Controls the number of customers in the store (25m people max at any given time)

- Provides us the ability to clean workstations between customers.

 

-Appointments can be made for personal shopping, alterations in Lakewood, or ski/boot fitting services.

 

Priority will be given to those who pre-book appointments. If you DO NOT have an appointment, we will serve you based on store capacity and on a first-come, first serve basis.

 

- You’ll receive an e-mail confirmation as well as reminder e-mails or text prior to your visit

- You’ll be required to check-in with our greeter and may be asked to wait in your vehicle until your station is available.

- Enjoy a personal and professional fitting for your new or existing gear without waiting in line!

- Appointments will be held for 10 minutes past their start time. After 10 minutes, no-shows will need to book a new appointment.

 

ADDITIONAL COVID-19 REQUIREMENTS

- MASKS MUST BE WORN BY ALL CUSTOMERS AT ALL TIMES

- Masks will be available should you forget yours. Staff will be wearing masks throughout your visit.

- Do not visit the store if you OR your family is sick or has been exposed to the virus

- Store capacity is very limited. Please bring ONLY the people who need to purchase gear or have their equipment fitted. 

- Please bring your own socks for boot and shoe fittings. We will not have try-on socks available. New socks are available to purchase if you do not have your own socks.