Return Policy

Returns, Made Easy

Prepaid return label included with every order

Refund = purchase price minus $9.99 label fee (or minus the shipping upcharge, for large/bulky items)

Regular-price items: return or exchange within 14 days of delivery

Sale items: return or exchange within 7 days of delivery

Final Sale items (40%+ off, marked FINAL SALE) are not returnable

Worn items, items missing original packaging/tags, or damaged items (not including defects) are not eligible for return

All sales are final 30 days after delivery

Also returnable in-store at our Lakewood or Chagrin Falls locations